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Still have not received it after 2 weeks.
'Thank you for your feedback. We are sorry your original parcel did not arrive as expected. After being notified of the delivery issue by you, we immediately investigated the tracking and sent a replacement Sand Bucket Holder via Express Post at no additional cost. We are pleased to assist whenever shipping issues occur and hope the replacement has now arrived safely. If there are any further concerns, please contact us directly and we will be happy to help
I’m impressed. Very easy to install.
I’m so pleased to have my buggy back in good health.
Hi Stephen, we're thrilled to hear you're pleased with the clutch! Glad we could help get your buggy back in great shape. Thanks for sharing your experience! The QOD design is completely modular and maintenance is generally very easy for anyone handy. WE are here to assist customers at any time.
I am somewhat unhappy about this purchase, because customs in India charged me custom duty and other taxes considering the cost of item as AID 200. The actual cost of items supplied was only AUD 100. Whole this may not be any fault on the part of QOD, it does not g me unhappiness. Can I get a mail or a letter from QOD, stating that they had declared only AUD 100, as the cost of items to Australian Post. This would enable me to claim back the excess duty charged. Please consider this request favorably. Otherwise, I have no complaint as I had excellent support QOD and CEO of QOD .r Collin Jiss
Hi TK Vashist, thank you for your detailed feedback. We will gladly provide a declaration letter confirming the declared value of AUD 100 for your shipment. You also have at your disposal the communication you received from Collin about costs prior to your purchase, your money transaction evidence for what you paid to QOD for this transaction. As you are aware QOD Australia helped guide you on an older cart which you purchased from our United States disributuion.
The part arrived promptly an once fitted put the buggy back in service quick smart.
Hi Walter, we're glad to hear the part arrived quickly and got you back on the road smoothly. Thanks for your positive feedback!
The seed bucket holder is a great option that has 2 holders where it can be placed on the buggy. Easy access and plenty of space for you to remove seed and cover your divits on the course.
Hi, thank you for your kind words! We're glad you find the seed bucket holder so practical and convenient. Enjoy your time on the course!